LiveAgent Integrations
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Send new Slack message when a customer is created in LiveAgent
Know your customers better and get noticed when a new one is created in your helpdesk. This Zap makes it easy to send a new Slack message when a new Customer is created in LiveAgent.
How It Works
- A new customer is created in LiveAgent
- Zapier sends a new Slack message
What You Need
- LiveAgent account
- Slack account
Create LiveAgent conversations from Gmail emails [Business Gmail Accounts Only]
Using Gmail for work related emails? This Zap lets you create a LiveAgent conversation, or ticket, from any Gmail email using labels.
How It Works
- An email is received in your Gmail inbox with a specific label
- Zapier creates a LiveAgent conversation
What You Need
- Gmail account
- LiveAgent account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
Create a new LiveAgent conversation when Trello card is created
Make sure that new Trello cards get noticed by your helpdesk team. This Zap makes it easy to create a new conversation in LiveAgent when a new Trello card is created.
How It Works
- Trello card is created
- Zapier creates a new Conversation in LiveAgent
What You Need
- Trello account
- LiveAgent account
Add new LiveAgent customers to CMApp
It can be tough to keep up with an influx of new site visitors and customers—if you do it manually. Set up this integration, however, and Zapier can help. It will then trigger whenever a new contact is detected on LiveAgent, and copy their information into CMApp, so you never have to worry about missing info again!
How this LiveAgent-CMApp integration works
- A new person visits your website or subscribes to your newsletter through LiveAgent
- Zapier creates a new contact on CMApp with their details
Apps involved
- LiveAgent
- CMApp
Add new LiveAgent customers to a MailChimp list
Keep in touch with your customers with newsletters! This Zap will automatically subscribe new LiveAgent customers into your MailChimp subscriber list.
How It Works
- Customer is created in LiveAgent
- Zapier subscribes this customer to a MailChimp list
What You Need
- LiveAgent account
- MailChimp account
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LiveAgent Integration Details
Launched on Zapier May 23, 2015
Zapier combines Triggers (like "New Customer (Experimental)") and Actions (like "Create Conversation") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following LiveAgent Triggers, Searches, and Actions are supported by Zapier:
Creates new conversation.
Adds new contact/customer to system.
Add customer to group.
Removes customer from particular group.
Triggers when a new customer is added to system. (uses API v3).
Triggers when a new customer is added to system.
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