LiveAgent Integrations
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Send new Slack message when a customer is created in LiveAgent
Know your customers better and get noticed when a new one is created in your helpdesk. This Zap makes it easy to send a new Slack message when a new Customer is created in LiveAgent.
How It Works
- A new customer is created in LiveAgent
- Zapier sends a new Slack message
What You Need
- LiveAgent account
- Slack account
Create LiveAgent conversations from Gmail emails
Using Gmail for work related emails? This Zap lets you create a LiveAgent conversation, or ticket, from any Gmail email using labels.
How It Works
- An email is received in your Gmail inbox with a specific label
- Zapier creates a LiveAgent conversation
What You Need
- Gmail account
- LiveAgent account
Create a new LiveAgent conversation when Trello card is created
Make sure that new Trello cards get noticed by your helpdesk team. This Zap makes it easy to create a new conversation in LiveAgent when a new Trello card is created.
How It Works
- Trello card is created
- Zapier creates a new Conversation in LiveAgent
What You Need
- Trello account
- LiveAgent account
Add new LiveAgent customers to CMApp
It can be tough to keep up with an influx of new site visitors and customers—if you do it manually. Set up this integration, however, and Zapier can help. It will then trigger whenever a new contact is detected on LiveAgent, and copy their information into CMApp, so you never have to worry about missing info again!
How this LiveAgent-CMApp integration works
- A new person visits your website or subscribes to your newsletter through LiveAgent
- Zapier creates a new contact on CMApp with their details
Apps involved
- LiveAgent
- CMApp
Add new LiveAgent customers to a MailChimp list
Keep in touch with your customers with newsletters! This Zap will automatically subscribe new LiveAgent customers into your MailChimp subscriber list.
How It Works
- Customer is created in LiveAgent
- Zapier subscribes this customer to a MailChimp list
What You Need
- LiveAgent account
- MailChimp account
Open new LiveAgent conversations from emails processed by Parseur
Your support center metrics might be off if you're not including tickets that arrive from other email sources. No need to manually copy and paste this email information into LiveAgent, we got you covered! With Parseur you can automatically extract information coming from multiple emails channels, all in a few clicks. Then use this Zapier integration to open a new conversation in LiveAgent.
Note: This Zapier integration doesn't import already processed email data, only new emails received after you've set it up
How this Parseur-LiveAgent integration works
- A new email is received and processed by Parseur
- A new conversation is created in LiveAgent
Apps involved
- A Parseur account with a parser already set up
- A LiveAgent account
Create new E-goi subscribers from new LiveAgent customers
Keeping your chat and email lists in sync can be a real challenge if you are doing it manually. With this Zapier integration, each time you get a new customer via LiveAgent they will be automatically added as a subscriber to your E-goi list. This will make sure you are always in touch!
How this LiveAgent-E-goi this integration works
- New customer is created in LiveAgent
- Zapier creates a new E-goi subscriber
Apps involved
- LiveAgent
- E-goi
Send new LiveAgent customers to Revamp CRM as new customers
Want to make sure your sales team also has access to your helpdesk customers? Bring them together by setting up this LiveAgent-Revamp CRM integration, after which every new customer you add on LiveAgent will also result in a new customer on Revamp CRM.
How It Works
- A new customer is added on LiveAgent
- Zapier automatically adds a customer on Revamp CRM
What You Need
- LiveAgent account
- Revamp CRM account
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LiveAgent Integration Details
Launched on Zapier May 25, 2015
Zapier combines Triggers (like "New Customer (Experimental)") and Actions (like "Add New Customer") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following LiveAgent Triggers, Searches, and Actions are supported by Zapier:
Adds new contact/customer to system.
Creates new conversation.
Add customer to group.
Removes customer from particular group.
Triggers when a new customer is added to system. (uses API v3).
Triggers when a new customer is added to system.
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