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Create LiveAgent conversations from Gmail emails [Business Gmail Accounts Only]

  1. When this happensStep 1: New Labeled Email

  2. Then do thisStep 2: Create Conversation

Using Gmail for work related emails? This Zap lets you create a LiveAgent conversation, or ticket, from any Gmail email using labels.

How It Works

  1. An email is received in your Gmail inbox with a specific label
  2. Zapier creates a LiveAgent conversation

What You Need

  • Gmail account
  • LiveAgent account

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

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Connect Gmail + LiveAgent in Minutes

It's easy to connect Gmail + LiveAgent and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

New Labeled Email

Triggers when you label an email.

New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

New Thread

Triggers when a new thread starts.

New Customer

Triggers when a new customer is added to system.

New Label

Triggers when you add a new label.

New Email

Triggers when a new e-mail appears in the specified mailbox.

New Starred Email

Triggers when you receive a new email and star it within two days.

New Customer (Experimental)

Triggers when a new customer is added to system. (uses API v3).