LiveAgent + Malcolm!
LiveAgent + Malcolm!
LiveAgent + Malcolm! integrations
Create LiveAgent conversations from new workflow completions in Malcolm!
Speed things up for your customer. Each time a new Malcolm! Workflow is completed use some or all the submitted data to create a conversation in LiveAgent.
- When this happens...New Workflow CompletionTriggers when a Workflow is completed.
- automatically do this!Create ConversationCreates new conversation.
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More things you can do with Malcolm! and LiveAgent
Discover other triggers and actions you can use with Malcolm! and LiveAgent
- Select WorkflowRequired
Try ItTriggerInstant- New Customer
Triggers when a new customer is added to system.
Try ItTriggerPolling - DepartmentRequired
- Email AddressRequired
- SubjectRequired
- Recipient EmailRequired
- MessageRequired
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
ActionWrite- Email AddressRequired
- Group NameRequired
ActionWrite
- New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItTriggerPolling - Email AddressRequired
- Name of GroupRequired
ActionWrite- EmailRequired
- Name
- Gender
- Role
ActionWrite
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