LiveAgent + Malcolm!
Create LiveAgent conversations from new workflow completions in Malcolm!
Speed things up for your customer. Each time a new Malcolm! Workflow is completed use some or all the submitted data to create a conversation in LiveAgent.
Speed things up for your customer. Each time a new Malcolm! Workflow is completed use some or all the submitted data to create a conversation in LiveAgent.
- When this happens...New Workflow Completion
Triggers when a Workflow is completed.
- automatically do this!Create Conversation
Creates new conversation.
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- 14 day trial for premium features & apps
Select WorkflowRequired
Try ItNew Customer
Triggers when a new customer is added to system.
Try ItDepartmentRequired
Email AddressRequired
SubjectRequired
Recipient EmailRequired
MessageRequired
Recipient Name
CC Email Address
Conversation Status
Mail Messsage ID
Do Not Send Mails
Is Html Message
Email AddressRequired
Group NameRequired
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItEmail AddressRequired
Name of GroupRequired
EmailRequired
Name
Gender
Role
About LiveAgent
LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
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Customer SupportAbout Malcolm!
Malcolm! is a set of easy to use tools that lets your users service, interact and engage with you online.