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LiveAgent + Slack Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between LiveAgent and Slack.


Get started with workflows like: Send new Slack message when a customer is created in LiveAgent. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect LiveAgent + Slack in Minutes

It's easy to connect LiveAgent + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Customer (Experimental)

Triggers when a new customer is added to system. (uses API v3).

InstantNew Public Message Posted Anywhere

Triggers when a new message is posted to any public channel.

InstantNew Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

InstantNew File

Triggers when a new file is uploaded to your workspace.

InstantNew Message Posted to Private Channel

Triggers when a new message is posted to a specific #private-channel or multi-dm.

New Customer

Triggers when a new customer is added to system.

InstantNew Channel

Triggers whenever a new #channel is created.

InstantNew Team Custom Emoji

Triggers when a custom emoji has been added to a team.

InstantNew Mention

Triggers when a username or highlight word is mentioned in a public #channel.

InstantNew Pushed Message

Triggers when you click the "Push to Zapier" button from a message in Slack.

How LiveAgent + Slack Integrations Work

  1. Step 1: Authenticate LiveAgent + Slack.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect LiveAgent + Slack