Connect LiveAgent and Simplesat to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings LiveAgent and Simplesat together. Build enterprise-grade automation in minutes.

Our most popular template

Create conversations in LiveAgent after receiving new Simplesat feedback
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Simplesat + LiveAgent
Create conversations in LiveAgent for new Simplesat feedback
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Simplesat + LiveAgent
Add customers to groups in LiveAgent for new positive feedback in Simplesat
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Simplesat + Filter by Zapier + LiveAgent

Create conversations in LiveAgent after receiving new Simplesat feedback

Details

Try it

Simplesat + LiveAgent

Create conversations in LiveAgent for new Simplesat feedback

Details

Try it

Simplesat + LiveAgent

Add customers to groups in LiveAgent for new positive feedback in Simplesat

Details

Try it

Simplesat + Filter by Zapier + LiveAgent

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate LiveAgent with Simplesat - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer (Experimental)" from LiveAgent.

Add your action

An action happens after the trigger—such as "Upsert Customer" in Simplesat.

You’re connected!

Zapier seamlessly connects LiveAgent and Simplesat, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Polling
Try It
- Email Address
  Required
- Name of Group
  Required
Action
Write
- Email
  Required
- Name
- Gender
- Role
Action
Write
New Feedback
Triggers when new feedback is received.
Trigger
Instant
Try It
- Survey API endpoint
  Required
- Customer name
- Customer email
  Required
- Customer company
- Team member ID
- Team member name
- Team member email
- Ticket ID
- Ticket subject
Action
Write

- Id
  Required
Action
Search
- Id
  Required
Action
Search

New Customer
Triggers when a new customer is added to system.
Trigger
Polling
Try It
- Department
  Required
- Email Address
  Required
- Subject
  Required
- Recipient Email
  Required
- Message
  Required
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
Action
Write
- Email Address
  Required
- Group Name
  Required
Action
Write
- external_id
- Name
- Email
  Required
- Company
- Custom attributes
- Tags
Action
Write
- external_id
- Name
- Email
  Required
- Custom attributes
Action
Write
- Id
  Required
Action
Search

For AI agents & developers

Use LiveAgent and Simplesat with AI agents and code

Beyond Zap workflows. Call LiveAgent and Simplesat actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose LiveAgent and Simplesat actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Customer to Group
Upsert Customer

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger LiveAgent and Simplesat actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* liveagent / simplesat action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect LiveAgent and Simplesat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your LiveAgent to Simplesat integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Olark

Customer Support

LiveChat

Customer Support

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Connect LiveAgent and Simplesat to power AI-driven automation

Launch your first automated workflow

Create conversations in LiveAgent after receiving new Simplesat feedback

Create conversations in LiveAgent for new Simplesat feedback

Add customers to groups in LiveAgent for new positive feedback in Simplesat

Create conversations in LiveAgent after receiving new Simplesat feedback

Create conversations in LiveAgent for new Simplesat feedback

Add customers to groups in LiveAgent for new positive feedback in Simplesat

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use LiveAgent and Simplesat with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect LiveAgent and Simplesat to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect LiveAgent to Simplesat on the world's largest no-code automation platform