Jira Software Server + Freshdesk Integrations
How to connect Jira Software Server + Freshdesk
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New IssueTriggers when you add an issue to a project of your selection.Trigger- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- New Issue TypeTriggers when you add a new issue type.Trigger
- New PriorityTriggers when you add a new priority.Trigger
- New ProjectTriggers when a project is added.Trigger
- Updated IssueTriggers when an issue is updated.Trigger
- Add Watcher to IssueAdds a user to the issue's watcher list.Action
- Attach File to IssueAttaches a file to an existing (or newly created) Jira issue.Action
- Jira Software Server
Create a new issue, select your own project and issue type.
Scheduled
Action
- Jira Software Server
Updates an existing issue.
Scheduled
Action
- Jira Software Server
Searches for an issue, either using the issue's key, or its summary.
Scheduled
Action
- Jira Software Server
Find a user by name.
Scheduled
Action
- Freshdesk
Triggers when there is a new ticket is created in Freshdesk.
Instant
Trigger
- Freshdesk
Triggers when a new customer is created.
Instant
Trigger
- Freshdesk
Triggers when a Note is added to a Ticket.
Instant
Trigger
- Freshdesk
Triggers when a Ticket is updated.
Instant
Trigger
- Freshdesk
Triggers when a user is updated.
Instant
Trigger
- Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
- Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
How Jira Software Server + Freshdesk Integrations Work
- Step 1: Authenticate Jira Software Server and Freshdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Jira Software Server Tutorials
Freshdesk Tutorials
About Jira Software Server
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