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Jira Software Server + Freshdesk Integrations

How to connect Jira Software Server + Freshdesk

Zapier lets you send info between Jira Software Server and Freshdesk automatically—no code required.

When this happens...
Jira Software ServerJira Software Server
New Issue

Triggers when you add an issue to a project of your selection.

automatically do this!
FreshdeskFreshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Supported triggers and actions

What does this mean?

How Jira Software Server + Freshdesk Integrations Work

  1. Step 1: Authenticate Jira Software Server + Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Jira Software Server Tutorials

Freshdesk Tutorials

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
Learn More

Related categories

  • Project Management

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freshdesk logo
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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