Convert new Freshdesk tickets into Jira Software Server issues
When a new ticket comes in on Freshdesk, it can be easy to lose track. But with this workflow, every new ticket in Freshdesk initiates the creation of an issue in the Jira Software Server, ensuring no tickets get left behind. Turn this automation on and let it streamline your customer support and software issue tracking process — saving you time and boosting efficiency. It's the perfect solution for your customer service management.
When a new ticket comes in on Freshdesk, it can be easy to lose track. But with this workflow, every new ticket in Freshdesk initiates the creation of an issue in the Jira Software Server, ensuring no tickets get left behind. Turn this automation on and let it streamline your customer support and software issue tracking process — saving you time and boosting efficiency. It's the perfect solution for your customer service management.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Issue
Create a new issue, select your own project and issue type.
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