InvGate Service Desk + Microsoft Outlook

Create requests in InvGate Service Desk from new emails matching search in Microsoft Outlook

Stay on top of your InvGate Service Desk requests effortlessly. With this workflow, each time a new email matching a specific search hits your Microsoft Outlook Inbox, it instantly creates a new request in InvGate Service Desk. Efficiently handle system-related issues while saving time and maintaining a smoother workflow.

Stay on top of your InvGate Service Desk requests effortlessly. With this workflow, each time a new email matching a specific search hits your Microsoft Outlook Inbox, it instantly creates a new request in InvGate Service Desk. Efficiently handle system-related issues while saving time and maintaining a smoother workflow.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    New Email Matching Search

    Triggers when a new e-mail is received in your inbox that matches a search.

    TriggerPolling
  2. automatically do this!
    InvGate Service DeskInvGate Service Desk
    Create Request

    Creates a new request.

    ActionWrite
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Supported triggers and actions

  • Microsoft Outlook triggers, actions, and search

    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar

    Trigger
    Polling
    Try It
    • Shared Inbox

    Trigger
    Polling
    Try It
invgate-service-desk logo
invgate-service-desk logo

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Related categories

  • Customer Support
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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