Put InvGate Service Desk to work with AI and enterprise-grade automation
Automate smarter with InvGate Service Desk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Join millions worldwide who automate their work using Zapier
Launch your first automated workflow
Create users and related requests in InvGate Service Desk when new users are created in HubSpot
Send notifications to Slack channels for new automated action executions in InvGate Service Desk
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Automated Action
Triggers when a new Automated Action is defined.
Try ItTriggerPolling - New Request
Triggers when a new request is created.
Try ItTriggerPolling - TitleRequired
- DescriptionRequired
- CategoryRequired
- CreatorRequired
- TypeRequired
- CustomerRequired
- PriorityRequired
ActionWrite- UsernameRequired
- First NameRequired
- Last NameRequired
- EmailRequired
ActionWrite
- Automated ActionRequired
Try ItTriggerPolling- RequestRequired
Try ItTriggerPolling- Request where you want to commentRequired
- CommentRequired
- Author of this commentRequired
- Is_solution
- Customer_visible
ActionWrite- Request identifierRequired
ActionSearch
For builders
Let your AI safely access InvGate Service Desk
Go beyond Zap workflows. Install Zapier in your AI to call InvGate Service Desk actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in InvGate Service Desk from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose InvGate Service Desk actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a InvGate Service Desk connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "invgate-service-desk", owner: "me" });
await zapier.runAction({
app: 'invgate-service-desk',
action: 'incidentCreate',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










