InvGate Service Desk + Slack + Filter by Zapier
Send Slack messages for new specified InvGate Service Desk requests
Automatically send a custom Slack notification when an InvGate Service Desk request is created in a specific category. Set up this Zap to keep your team responsive to specified requests and ensure seamless follow-up.
Automatically send a custom Slack notification when an InvGate Service Desk request is created in a specific category. Set up this Zap to keep your team responsive to specified requests and ensure seamless follow-up.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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New Automated Action
Triggers when a new Automated Action is defined.
Try ItNew Request
Triggers when a new request is created.
Try ItTitleRequired
DescriptionRequired
CategoryRequired
CreatorRequired
TypeRequired
CustomerRequired
PriorityRequired
UsernameRequired
First NameRequired
Last NameRequired
EmailRequired
About InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.