InvGate Service Desk + Slack
Send Slack messages for new InvGate Service Desk replies
Whenever a new reply is posted in your InvGate Service Desk, this workflow will swiftly alert your team by sending a channel message in Slack. This greatly enhances your team's response times and ensures that no customer queries go unnoticed. This seamless communication process between InvGate and Slack keeps your team updated in real-time.
Whenever a new reply is posted in your InvGate Service Desk, this workflow will swiftly alert your team by sending a channel message in Slack. This greatly enhances your team's response times and ensures that no customer queries go unnoticed. This seamless communication process between InvGate and Slack keeps your team updated in real-time.
- When this happens...New Reply
Triggers when a new comment in an chosen incident is added.
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New Automated Action
Triggers when a new Automated Action is defined.
Try ItNew Request
Triggers when a new request is created.
Try ItTitleRequired
DescriptionRequired
CategoryRequired
CreatorRequired
TypeRequired
CustomerRequired
PriorityRequired
UsernameRequired
First NameRequired
Last NameRequired
EmailRequired
