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HelpDesk.com + Wufoo

Create tickets in HelpDesk.com from new entries in Wufoo for seamless customer service management

Efficiently manage your support tickets with this simple and effective workflow. When a new entry is added in Wufoo, a ticket will be instantly created in HelpDesk.com, saving you time and eliminating manual data entry. This automation ensures that all your customer issues are promptly addressed and tracked - making your customer support more responsive and effective.

When this happens...
New Subscription EntryTriggers when someone fills out your form.
TriggerInstant
automatically do this!
Create TicketCreates a new ticket.
ActionWrite

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More things you can do with Wufoo and HelpDesk.com

Discover other triggers and actions you can use with Wufoo and HelpDesk.com

- Form
  Required
Trigger
Polling
Try It
New Form
Triggers when you build a new form.
Trigger
Polling
Try It
- Form
  Required
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
Try It

Ticket Followers Changed
Triggers when followers change in a ticket.
Trigger
Instant
Try It
Ticket Priority Changed
Triggers when ticket changes priority.
Trigger
Instant
Try It

Ticket Tags Changed
Triggers when tags are changed in a ticket.
Trigger
Instant
Try It
- ID
  Required
- Requester email
- Requester name
- Ticket subject
- Message text
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Tags
  Required
Action
Write
- Transaction ID
  Required
- File content
  Required
- File name
Action
Write
- ID
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Search or write

- Form
  Required
Trigger
Polling
Try It
- Form_hash
Trigger
Instant
Try It
- Form_hash
  Required
Action
Write
- Form_hash
  Required
- Field_title
  Required
- Search Value
  Required
Action
Search
Ticket Assignment Changed
Triggers when ticket changes assignment.
Trigger
Instant
Try It
New Message in a Ticket
Triggers when there's a new message in a ticket.
Trigger
Instant
Try It
Ticket Status Changed
Triggers when ticket changes status.
Trigger
Instant
Try It
- Requester email
  Required
- Requester name
- Ticket subject
  Required
- Message text
  Required
- Requester author
- Ticket priority
- Assigned team
- Private message
- Tags
- People in the loop
- Ticket followers (agents)
- Upload transaction ID
Action
Write
- ID
  Required
- Ticket followers (agents)
  Required
Action
Write
- Ticket ID
Action
Write
- ID
- Requester email
Action
Search

About HelpDesk.com

HelpDesk.com is a ticketing platform for customer service teams. Use it to manage tickets from email, chat, and messaging in one queue.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Wufoo

Wufoo is an easy way to create and manage HTML forms.

Learn moreLearn moreHelpHelp

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Forms & Surveys

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