Groove + Typeform
Create new Groove tickets from new Typeform entries
This workflow activates when a new entry is recorded in Typeform, leading to the immediate creation of a new ticket in Groove. By eliminating the need for manual data entries, it ensures that every customer query is acknowledged and addressed promptly. Focus on delivering outstanding customer service while this system keeps track of all client interactions.
This workflow activates when a new entry is recorded in Typeform, leading to the immediate creation of a new ticket in Groove. By eliminating the need for manual data entries, it ensures that every customer query is acknowledged and addressed promptly. Focus on delivering outstanding customer service while this system keeps track of all client interactions.
- When this happens...New Entry
Triggers when a form is submitted.
- automatically do this!Create New Ticket
Starts a new ticket for your customer.
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FormRequired
Try ItForm To DuplicateRequired
Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)
Title of Your Duplicate Form (leave blank for same title)
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Agent Invited
Triggers when an agent is created.
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title of your formRequired
Choose Workspace To Create This Form In, leave it blank for default workspace
Form To Update Question inRequired
Please provide list of choices
FormRequired
responses submitted since the specified date and time.
responses submitted until the specified date and time.
search for responses that include the specified string.
search for responses that are complete.
maximum number of responses to fetch (default: 25, max: 1000)
Agent Replied
Triggers when an agent replies to a ticket.
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