Google My Business Integrations
Do More With Google My Business
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Create new replies to reviews in Google My Business when Airtable records appear in a view
Your business reputation needs constant management, which is why tracking customer feedback in Airtable is a great idea. This integration is an even better idea, because it lets you automatically reply to feedback in Google My Business whenever a new record in Airtable becomes available in a view. Don't waste time organizing and then responding to customer feedback separately. Do both at once, and double your productivity!
Respond to new Google My Business reviews as soon as they're submitted
You care about customer feedback. More importantly, you want your customers to know that you care. Stop dragging your feet when responding to reviews by using this integration, which automatically creates, or updates, a reply to a Google My Business review the moment it's submitted for a specified location. Those quick replies will mean satisfied clients, but no extra work for you.
Create new rows in Google Sheets from Google My Business reviews
Google Sheets can turn messy qualitative feedback into actionable data, but it can't do the layout work for you. This integration can, though, automatically creating new rows in a specific Google Sheets spreadsheet when new reviews are submitted for your business in Google My Business. Skip tedious steps and start managing your feedback data more quickly and easily.
Send new direct messages in Slack when reviews are submitted to Google My Business
Whether positive or negative, customer feedback is a crucial metric of your business's success. This integration ensures that you're taking action when these insights are posted in Google My Business by automatically sending a direct message to a user or yourself from the Slackbot. Save time and energy while keeping alert and responsive to customer reviews.
Post new messages to a Slack channel with reviews in Google My Business
Good customer relations take a team effort, but getting your team organized can mean time-consuming emails or, worse, meetings. Skip those inefficiencies with this integration, which automatically posts a new message to a specified Slack channel whenever new reviews of your business are submitted in Google My Business. Turn feedback into workflows and start collaborating without delay!
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Launched on Zapier April 19, 2019
Zapier combines Triggers (like "New Review") and Actions (like "Create Reply") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Google My Business Triggers, Searches, and Actions are supported by Zapier:
Triggers when a new review is submitted for a specified location.
Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.