Google Business Profile + Google Business Profile + ChatGPT (OpenAI)

Google Business Profile + Google Business Profile integrations

Automatically reply to Google Business Profile reviews with ChatGPT

Respond to customer reviews instantly with the help of AI. With this automated workflow, Zapier will send a prompt to ChatGPT to write a response to new Google Business Profile reviews, then post that response in Google Business Profile. Keep on top of customer reviews with no extra effort with automation. Learn more about setting up this workflow here: https://zapier.com/blog/reply-to-google-my-business-reviews/

When this happens...
New ReviewTriggers when a new review is created.
TriggerInstant
automatically do this...
Conversation(Recommended) Send a chat to OpenAI, optionally storing messages for continuous conversation. This enhanced action can also help with web search, file search, and advanced tooling such as MCP. Powered by Responses API.
ActionWrite
then do this!
Create ReplyCreates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.
ActionWrite

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More things you can do with Google Business Profile and ChatGPT (OpenAI)

Discover other triggers and actions you can use with Google Business Profile and ChatGPT (OpenAI)

- Account
- Location
  Required
Trigger
Instant
Try It
- Review_name
  Required
- Your Reply
  Required
Action
Write
- Message
- Images
  Required
- Max Tokens
Action
Write
- Text to Be Analyzed
  Required
- Model
  Required
- Analysis Type
  Required
- Info_1
Action
Write
- User Message
  Required
- Model
  Required
- Use Latest Stable Version
- Memory Key
- User Name
- Assistant Name
- Assistant Instructions
- Max Tokens
- Temperature
- Top P
- Info_2
Action
Write

- Text to Be Classified
  Required
- Categories
  Required
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Text to embed
  Required
- Model
- Dimensions
- Encoding format
Action
Write

- File
  Required
- Prompt
- Response Format
- Timestamp Granularity
- Language of the Audio
- Temperature
Action
Write
- Unstructured Text
  Required
- Model
  Required
- Description
  Required
- Values to Extract
  Required
Action
Write
- Prompt
  Required
- Model
- User
Action
Write
- Text to Be Summarized
  Required
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- File
  Required
- Prompt
- Response Format
- Temperature
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Filename To Search For
  Required
- File_purpose_to_search_for
Action
Search
- Video
  Required
Action
Search
- Filename To Search For
  Required
- File_purpose_to_search_for
- File
  Required
- Purpose
Action
Search or write

- Location
  Required
- Summary
  Required
- Topic Type
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Message
- Image
  Required
- Max Tokens
Action
Write
- Text to Be Analyzed
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
Action
Write
- Copy
- Moderation Model
  Required
- Text to be classified
- Images to Moderate
Action
Write
- Model
  Required
- User Message
  Required
- Instructions
- Info_2
- Use Prompt Template
- Images
- File_clarification
- Files
- Max Tokens
- Tool Choice
- Parallel Tool Calls
- Max Tool Calls
- Tools
- Response Format
- Advanced_warning
- Memory Key
- Prompt Cache Key
- Safety Identifier
- Metadata
Action
Write
- Image
  Required
- Mask
- Prompt
  Required
- Model
- Number of images
- Image size
- File type
- End user ID
Action
Write
- Prompt
  Required
- Model
- Duration (seconds)
- Resolution
Action
Write
- Unstructured Text
  Required
- Model
  Required
- Description
  Required
- Values to Extract
  Required
Action
Write
- Info_1
- Info_2
- Model
  Required
- Prompt
  Required
- Temperature
- Maximum Length
- Stop Sequences
- Top P
- Frequency Penalty
- Presence Penalty
Action
Write
- Info_1
- Info_2
- Model
  Required
- Text
  Required
- Voice
  Required
- Response_format
- Speed
Action
Write
- Recipient Name
  Required
- Recipient Email
  Required
- From Name
  Required
- Email Prompt
  Required
- Tone
  Required
- Body Type
  Required
- Info_3
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Conversation ID
  Required
Action
Search
- Response ID
  Required
Action
Search
- Query
  Required
- Documents
  Required
Action
Search

About Google Business Profile

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Learn moreLearn moreHelpHelp

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.

Learn moreLearn moreHelpHelp

Related categories

AI Assistants

Google Business Profile + Google Business Profile + ChatGPT (OpenAI)

Google Business Profile + Google Business Profile + ChatGPT (OpenAI)

Automatically reply to Google Business Profile reviews with ChatGPT

More things you can do with Google Business Profile and ChatGPT (OpenAI)

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