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Google Drive + Zendesk

Google Drive + Zendesk

Google Drive + Zendesk integrations

Create folders in Google Drive for new Zendesk tickets to organize and manage support requests efficiently

Effortlessly improve your customer support process by creating a corresponding folder in Google Drive whenever a new ticket is submitted in Zendesk. This workflow streamlines your team's organization, ensuring that all necessary documents and information are easily accessible in one centralized location. Experience increased efficiency and focus on providing top-notch service to your customers as you seamlessly manage files related to each ticket.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Create Folder
    Create Folder
    Create FolderTriggers when a new folder is added directly to a specific folder (but not its subfolders).
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More things you can do with Zendesk and Google Drive

Discover other triggers and actions you can use with Zendesk and Google Drive

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
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    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
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    • Organization
    Trigger
    Polling
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    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Google Drive
Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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