Create new Zendesk tickets from new files in Google Drive folder
Whenever a new file is added to your specified Google Drive folder, this workflow will instantly generate a ticket in your Zendesk account. It's a great way to ensure all documents are accounted for in your support system without manually transferring the information, saving you valuable time and improving your team's productivity. Stay organized and efficient with this streamlined process.
Whenever a new file is added to your specified Google Drive folder, this workflow will instantly generate a ticket in your Zendesk account. It's a great way to ensure all documents are accounted for in your support system without manually transferring the information, saving you valuable time and improving your team's productivity. Stay organized and efficient with this streamlined process.
- When this happens...New File in Folder
Triggers when a new file is created within, moved to, or uploaded directly to a specific folder (but not its subfolders).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps