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Google Drive + Zendesk

Google Drive + Zendesk

Google Drive + Zendesk integrations

Add comments to Zendesk tickets when Google Drive files are updated

Keep your support team informed and up to date with this automation that connects Google Drive and Zendesk. Whenever a file is updated in Google Drive, a comment will be added to a corresponding ticket in Zendesk. This efficient workflow helps ensure that everyone has access to the latest information, streamlining your support process and improving the experience for your customers.

  1. When this happens...
    Updated File
    Updated File
    Updated FileTriggers when a file is updated in a specific folder (but not its subfolders).
  2. automatically do this!
    Add Comment to Ticket
    Add Comment to Ticket
    Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with Google Drive and Zendesk

Discover other triggers and actions you can use with Google Drive and Zendesk

    • Drive
    Trigger
    Polling
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    • Drive
    • Folder
    Trigger
    Polling
    Try It
    • File
      Required
    • Convert to Document?
    • File Name
    • Drive
    • Folder
    Action
    Write
    • Drive
    • Folder
    • File
      Required
    • Export Format
      Required
    Action
    Write
    • Drive
    • Folder
    • Include Subfolders?
    • Subfolder Depth Limit
    • Include Deleted Files?
    Trigger
    Polling
    Try It
    • Drive
    • Folder
    • Include_deleted
    Trigger
    Polling
    Try It
    • Drive
    • Folder
    • File
      Required
    • Confirm deletion
      Required
    Action
    Write
    • Drive
    • Folder
    • File
      Required
    • Convert to Document?
    • File Name
    • File Extension
    • Idempotency_key
    Action
    Write
google-drive logo
About Google Drive
Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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