Google Drive + Zendesk integrations
Add comments to Zendesk tickets when Google Drive files are updated
Keep your support team informed and up to date with this automation that connects Google Drive and Zendesk. Whenever a file is updated in Google Drive, a comment will be added to a corresponding ticket in Zendesk. This efficient workflow helps ensure that everyone has access to the latest information, streamlining your support process and improving the experience for your customers.
- When this happens...Updated FileTriggers when a file is updated in a specific folder (but not its subfolders).
- automatically do this!Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with Google Drive and Zendesk
Discover other triggers and actions you can use with Google Drive and Zendesk
- Drive
Try ItTriggerPolling- Drive
- Folder
Try ItTriggerPolling- FileRequired
- Convert to Document?
- File Name
- Drive
- Folder
ActionWrite- Drive
- Folder
- FileRequired
- Export FormatRequired
ActionWrite
- Drive
- Folder
- Include Subfolders?
- Subfolder Depth Limit
- Include Deleted Files?
Try ItTriggerPolling- Drive
- Folder
- Include_deleted
Try ItTriggerPolling- Drive
- Folder
- FileRequired
- Confirm deletionRequired
ActionWrite- Drive
- Folder
- FileRequired
- Convert to Document?
- File Name
- File Extension
- Idempotency_key
ActionWrite
Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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