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Google Drive + Zendesk

Google Drive + Zendesk

Google Drive + Zendesk integrations

Create folders in Google Drive for new tickets in Zendesk

Stay organized and improve your response time to customer inquiries with this Zendesk and Google Drive workflow. Whenever a new ticket is created in Zendesk, a folder will be created in Google Drive to store related information and documents. This automation ensures all relevant materials are easily accessible, helping your support team provide efficient and effective assistance to your customers.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Create Folder
    Create Folder
    Create FolderTriggers when a new folder is added directly to a specific folder (but not its subfolders).
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More things you can do with Zendesk and Google Drive

Discover other triggers and actions you can use with Zendesk and Google Drive

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
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    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Google Drive
Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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