Google Drive + Zendesk integrations
Create folders in Google Drive for new tickets in Zendesk
Stay organized and improve your response time to customer inquiries with this Zendesk and Google Drive workflow. Whenever a new ticket is created in Zendesk, a folder will be created in Google Drive to store related information and documents. This automation ensures all relevant materials are easily accessible, helping your support team provide efficient and effective assistance to your customers.
- When this happens...New Ticket in ViewTriggers when a new ticket is added to a view.
- automatically do this!Create FolderTriggers when a new folder is added directly to a specific folder (but not its subfolders).
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More things you can do with Zendesk and Google Drive
Discover other triggers and actions you can use with Zendesk and Google Drive
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Upload new PandaDoc sent documents to Google Drive as files
- Add comments to Zendesk tickets when Google Drive files are updated
- Create Asana tasks for new Klaviyo events and add them to project sections
- Create folders in Google Drive for new Zendesk tickets to organize and manage support requests efficiently
- Create and upload files for new Zendesk organizations in Google Drive









