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Google Docs + Zendesk

Google Docs + Zendesk

Google Docs + Zendesk integrations

Append new Zendesk tickets to Google Docs documents

Streamline your customer service process and document management with this efficient workflow. Whenever a new ticket comes up in Zendesk, it instantly appends the ticket details to a specified document in your Google Docs. It's a straightforward way to keep track of all incoming issues, ensuring vital information isn't lost or overlooked. This automation simplifies the process of transferring data, freeing you up to focus on delivering exceptional service to your customers.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when a new ticket is created. Optionally select an organization.
  2. automatically do this!
    Append Text to Document
    Append Text to Document
    Append Text to DocumentAppends text to an existing document.
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More things you can do with Zendesk and Google Docs

Discover other triggers and actions you can use with Zendesk and Google Docs

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
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    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Google Docs
Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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