Google Docs + Zendesk
Create Zendesk tickets for new Google Docs documents in a folder
Effortlessly manage your support tickets when new documents are added to a specific Google Docs folder. With this workflow, whenever a new document appears in the designated folder, a ticket is instantly created in Zendesk to ensure your support team stays on top of important issues. Save time and streamline your customer service process with this seamless integration.
Effortlessly manage your support tickets when new documents are added to a specific Google Docs folder. With this workflow, whenever a new document appears in the designated folder, a ticket is instantly created in Zendesk to ensure your support team stays on top of important issues. Save time and streamline your customer service process with this seamless integration.
- When this happens...New Document in Folder
Triggers when a new document is added to a specific folder (but not its subfolders).
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Document
Triggers when a new document is added (inside any folder).
Try ItFolder
Document NameRequired
Text to AppendRequired
FileRequired
Specify Document Name
Folder
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Folder
Try ItTemplate DocumentRequired
New Document NameRequired
Folder for new Document
Sharing Preference
Unused Fields Preference
Document NameRequired
Document ContentRequired
Folder
Folder
Document NameRequired
