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Google Docs + Zendesk

Google Docs + Zendesk

Google Docs + Zendesk integrations

Create Google Docs documents from new Zendesk tickets in view

Ensure your team stays on top of customer support using this efficient workflow. Whenever a new ticket appears in your Zendesk view, a document is instantly created in Google Docs. This integration saves time and ensures you have a comprehensive written record of each customer interaction.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Create Document From Text
    Create Document From Text
    Create Document From TextCreate a new document from text. Also supports limited HTML.
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More things you can do with Zendesk and Google Docs

Discover other triggers and actions you can use with Zendesk and Google Docs

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Google Docs
Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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