Google Calendar + InvGate Service Desk

Create new InvGate Service Desk requests from new Google Calendar events

Stay on top of your workload with this automation that keeps your InvGate Service Desk updated when a new event takes place on your Google Calendar. The moment an event is added to Google Calendar, a corresponding request is immediately created in your InvGate Service Desk—speeding up your response time and ensuring nothing slips through the cracks. Say goodbye to manual entries and enjoy a streamlined task management process.

When this happens...
New EventTriggers when an event is created.
TriggerInstant
automatically do this!
Create RequestCreates a new request.
ActionWrite

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More things you can do with Google Calendar and InvGate Service Desk

Discover other triggers and actions you can use with Google Calendar and InvGate Service Desk

New Calendar
Triggers when a calendar is created.
Trigger
Polling
Try It
- Calendar
  Required
- Search_term
Trigger
Polling
Try It
- Calendar
  Required
- Expand Recurring Events
Trigger
Instant
Try It
- Calendar
  Required
- Search_term
  Required
- Trigger on newly created events only?
Trigger
Polling
Try It
- Name
  Required
- Description
Action
Write

- Calendar
  Required
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & Time
  Required
- End Date & Time
  Required
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
- Event Type
Action
Write
- Source Calendar
  Required
- Event
  Required
- Destination Calendar
  Required
- Send Notifications
Action
Write

- Calendar
  Required
- Event
  Required
- Summary
- Description
- Location
- Start Date & Time
- End Date & Time
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Notify Attendees?
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
Action
Write
- Calendar
  Required
- Event ID
  Required
Action
Search
- Calendar
- Start Time
- End Time
Action
Search
- Calendar
  Required
Action
Search
New Automated Action
Triggers when a new Automated Action is defined.
Trigger
Polling
Try It
New Request
Triggers when a new request is created.
Trigger
Polling
Try It
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Write
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Write
- Request
  Required
Action
Search
- User identifier
  Required
Action
Search
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Search or write

- Calendar
  Required
Trigger
Polling
Try It
- Calendar
  Required
- Time Before
- Time Before (Unit)
- Search_term
Trigger
Polling
Try It
- Calendar
  Required
Trigger
Instant
Try It
- Calendar
  Required
- Event
  Required
- Attendee/s
  Required
Action
Write
- Calendar
  Required
- Event
  Required
- Notify Attendees?
Action
Write
- Calendar
  Required
- Describe Event
  Required
- Attendees
Action
Write
- Calendar
  Required
- Event
  Required
- Attendee/s
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Calendar
  Required
- Expand Recurring Events
- Search_term
- Attendee email
- Start Time Before
- End Time After
- Event Type
Action
Search
- Show Hidden Calendars
- Show Deleted Calendars
- Minimum Access Role
Action
Search
- Calendar
  Required
- Expand Recurring Events
- Search_term
- Attendee email
- Start Time Before
- End Time After
- Event Type
- Summary
- Description
- Location
- Add Conferencing?
- Start Date & Time
  Required
- End Date & Time
  Required
- Repeat Frequency
- Repeat Until
- Repeat How Many Times?
- All day
- Color
- Attendees
- Visibility
- Use Default Reminders?
- Reminders
- Minutes Before Reminders
- Show me as Free or Busy
- Guests Can Modify Event
- Event Type
Action
Search or write
- Automated Action
  Required
Trigger
Polling
Try It
- Request
  Required
Trigger
Polling
Try It
- Request where you want to comment
  Required
- Comment
  Required
- Author of this comment
  Required
- Is_solution
- Customer_visible
Action
Write
- Request identifier
  Required
Action
Search
- Email`
  Required
Action
Search
- Request identifier
  Required
- Title
  Required
- Description
  Required
- Category
  Required
- Creator
  Required
- Type
  Required
- Customer
  Required
- Priority
  Required
Action
Search or write
- User identifier
  Required
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Email
  Required
Action
Search or write

About Google Calendar

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

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About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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