Freshdesk + TextIt Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Freshdesk and TextIt, with as many as 12 possible integrations. Are you ready to find your productivity superpowers?
Create Freshdesk tickets from new TextIt flow events
Mobile messaging bots are a convenient way to capture support requests. They reach your customers where they live: their mobile phones. Whether you're engaging them via SMS, Facebook Messenger, Viber, Telegram or Twitter, you can use this automation to create a Freshdesk ticket each time a customer reaches a flow event in your TextIt customer support flow.
How this TextIt-Freshdesk integration works
- A customer reaches a flow event in your TextIt customer support flow.
- Zapier creates a ticket in your Freshdesk support domain.
Apps involved
- TextIt
- Freshdesk
It's easy to connect Freshdesk + TextIt and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when there is a new Flow Event.
Starts one or more contacts in a specified flow, creating a new contact for any unrecognized numbers.
Triggers when a Ticket is updated.
Add Private or Public notes to a Freshdesk Support Ticket.
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