TextIt Integrations

  • Add new TextIt flow responses to new rows on Google Sheets

    Want a lightweight external database to store flow results? Need to view responses to a particular question in real time? This integration enables you to do both with the help of Google Sheets, adding some or all of the data collected by a flow run to a new spreadsheet row whenever your conditions are met, keeping you up to speed.

    Note: this Zap only sends results collected before a 'Call Zapier' RuleSet to a Google Sheet. You may choose which results you'd like added.

    How this TextIt-Google Sheets integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your TextIt flows.
    2. Zapier adds the results you specify to a new row on Google sheets

    Apps involved

    • TextIt
    • Google Sheets
  • Start a TextIt flow when you receive new Typeform responses

    Having trouble keeping up with all your form respodents? Set up this Zapier automation, and it will trigger whenever someone submits a new entry on Typeform, starting a TextIt flow so you can engage them immediately.

    You must have the Typeform respondent's phone number.

    How this TextIt-Typeform integration works

    1. Someone responds to your Typeform survey
    2. Zapier starts them in a TextIt flow

    Apps involved

    • Typeform
    • TextIt
  • Start a TextIt flow when you receive new MailChimp subscribers

    If you're looking to reach out to new customers via text as well as email, Zapier can help. Once active, this automation will add new Mailchimp subscribers to a TextIt flow, letting you create a profile for them or even begin engaging them without any effort.

    You must have the MailChimp subscriber's phone number.

    How this Mailchimp-TextIt integration works

    1. Someone subscribes to your Mailchimp list
    2. Zapier starts that person in a TextIt flow

    Apps involved

    • Mailchimp
    • TextIt
  • Post new TextIt flow responses to a Slack channel

    Dealing with people is a challenge every outward-facing organization encounters, especially if it's selling a product or providing a service. If you use TextIt to automate messaging interactions with your customers, you can use this automation to send particular responses or the results of an entire interaction to any of your team's Slack channels for you as they happen, keeping you informed.

    How this TextIt-Slack integration works

    1. An active contact reaches a 'Call Zapier' RuleSet in one of your flows.
    2. Zapier sends the message(s) collected by your flow to one of your Slack channels.

    Apps involved

    • TextIt
    • Slack
  • Create Zendesk tickets from new TextIt flow events

    Your contacts reach out to you by SMS as well as email. Set up this automation, and Zapier will connect your bots to your helpdesk seamlessly. It will trigger whenever one of your contacts makes the appropriate request in a TextIt flow, automatically creating a Zendesk ticket with their submission for you to follow up on.

    How this TextIt-Zendesk integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your TextIt flows
    2. Zapier creates a new ticket in Zendesk

    Apps involved

    • TextIt
    • Zendesk
  • Add Salesforce contacts from a new TextIt flow event

    Mobile messaging bots are a great way to connect with your users, whether through SMS, Facebook Messenger, Viber, Telegram or Twitter. Set up this automation, and you'll be able to capture all the ones you engage. Whenever someone reaches a specific point in your TextIt flow, Zapier will capture the details they provide and automatically create a contact to match them on Salesforce, guaranteeing you're never missing any important name.

    Note: The contact must provide their email for this integration to work

    How this TextIt-Salesforce integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your TextIt flows
    2. Zapier uses the information collected by that flow to create a contact in Salesforce.

    Apps involved

    • TextIt
    • Zapier
  • Add Mailchimp subscribers from new TextIt flow events

    Forget entering all those contact details by hand—we'll do that for you. After you've activated this integration, it will fire off whenever someone reaches the 'CallZapier' ruleset in one of your flows, either adding them as a new contact on MailChimp or updating their record with any new information.

    Note: The contact must provide their email for this integration to work

    How this Mailchimp-TextIt integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your flows.
    2. Zapier adds or updates a Mailchimp subscriber.

    Apps involved

    • TextIt
    • Mailchimp
  • Create Freshdesk tickets from new TextIt flow events

    Mobile messaging bots are a convenient way to capture support requests. They reach your customers where they live: their mobile phones. Whether you're engaging them via SMS, Facebook Messenger, Viber, Telegram or Twitter, you can use this automation to create a Freshdesk ticket each time a customer reaches a flow event in your TextIt customer support flow.

    How this TextIt-Freshdesk integration works

    1. A customer reaches a flow event in your TextIt customer support flow.
    2. Zapier creates a ticket in your Freshdesk support domain.

    Apps involved

    • TextIt
    • Freshdesk
  • Create HubSpot contacts from new TextIt flow events

    If you're tired of adding new contacts by hand, give this integration a try. It will fire off whenever someone reaches a 'Call Zapier' ruleset in one of your TextIt flows, automatically adding or updating them as a contact on HubSpot so you don't have to.

    Note: The contact must provide their email for this integration to work

    How this TextIt-HubSpot integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your TextIt flows
    2. Zapier adds/updates a contact to your HubSpot account

    Apps involved

    • TextIt
    • HubSpot
  • Create Zoho CRM leads from new TextIt flow events

    Importing contact info manually is a waste of your time. Set up this integration, and from then on whenever a new contact reaches the 'Call Zapier' ruleset in one of your flows, a lead will be created for them on Zoho CRM (or updated if it exists) so you can track everyone effectively.

    Note: The contact must provide their email for this integration to work

    How this TextIt-Zoho CRM integration works

    1. A contact reaches a 'Call Zapier' RuleSet in one of your flows.
    2. Zapier creates or updates a Zoho CRM lead.

    Apps involved

    • TextIt
    • Zoho CRM
  • Start a TextIt flow when you receive new HubSpot contacts

    Get 'em while they're hot - leads we mean. Whenever a new contact is created in HubSpot, add them to a flow in TextIt and nurture and engage your soon-to-be customers. With this Zapier integration, whenever a new contact is created in HubSpot, you can add them to a flow in TextIt - automatically.

    You must have the HubSpot contact's phone number.

    How this HubSpot-TextIt integration works

    1. A new event contact is added in HubSpot
    2. Zapier adds them to a TextIt flow

    Apps involved

    • HubSpot
    • TextIt

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TextIt Integration Details

Launched on Zapier August 19, 2016

Zapier combines Triggers (like "New Flow Event") and Actions (like "Start Flow") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following TextIt Triggers, Searches, and Actions are supported by Zapier:

New Flow Event

Triggers when there is a new Flow Event.

Start Flow

Starts one or more contacts in a specified flow, creating a new contact for any unrecognized numbers.

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TextIt provides a way of automating conversational interactions over SMS, messaging bots and phone calls.