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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Facebook Messenger with Microsoft Teams - no code necessary. See how you can get setup in minutes.

Select a trigger from Facebook Messenger

A trigger is an event that starts your Zap and runs the workflow. For example, with Facebook Messenger, a trigger could be "New Message Sent to Page."
A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Teams

An action is what takes place after the automation is triggered. For example, with Microsoft Teams, the action could be "Create Channel."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Facebook Messenger to Microsoft Teams

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Facebook Messenger to Microsoft Teams integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Frequently Asked Questions about Facebook Messenger + Microsoft Teams integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Microsoft Teams

How can I integrate Facebook Messenger with Microsoft Teams?

We can seamlessly connect Facebook Messenger with Microsoft Teams using our platform. By setting up a trigger from Facebook Messenger, such as a new message, we ensure that it initiates an action in Microsoft Teams, like posting the message to a specific channel, making communication streamlined.

What kind of triggers in Facebook Messenger can be connected to actions in Microsoft Teams?

Our platform allows you to use triggers like receiving a new message or getting a new follower on Facebook Messenger to initiate actions in Microsoft Teams, which can include sending an alert to a chat or creating a message post in the appropriate channel.

Is there any limit on the number of messages that can be sent from Facebook Messenger to Microsoft Teams?

While our integration doesn't impose limits on the number of messages sent from Facebook Messenger to Microsoft Teams, please check both platforms' policies for any messaging limitations.

Can I send images and videos from Facebook Messenger as messages in Microsoft Teams?

Yes, our integration supports sending multimedia content like images and videos from Facebook Messenger directly into your chosen channel in Microsoft Teams as part of the message post action.

How quickly do actions get executed after triggers are activated?

Actions are typically executed almost instantaneously after the trigger event occurs; however, there might occasionally be slight delays due to network or system loads.

Is it possible for responses made in Microsoft Teams to be sent back via Facebook Messenger?

Currently, our integration primarily supports forwarding messages from Facebook Messenger to Microsoft Teams. Sending responses back is not enabled by default but may require custom configurations or additional services.

What happens if there is an error during message transfer between platforms?

If there's an error during transfer between platforms, we automatically attempt retries. You will also receive notifications regarding any persistent issues that require attention within our dashboard.

Connect Facebook Messenger and Microsoft Teams to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Page
      Required
    Trigger
    Instant
    Try It
    • Team
      Required
    Trigger
    Polling
    Try It
    • Chat
      Required
    • Exclude messages by you?
    Trigger
    Polling
    Try It
    • Team
      Required
    Trigger
    Polling
    Try It
    • Response_msg
    • Page
      Required
    • Recipient_id
      Required
    • Text
      Required
    Action
    Write
    • Team
      Required
    • Channel
      Required
    • Member
    • Highlight Word
    Trigger
    Polling
    Try It
  • Microsoft Teams triggers, actions, and search
    New Chat

    Triggers when a new chat is created.

    Trigger
    Polling
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Polling
    Try It

Learn how to automate Facebook Messenger on the Zapier blog

Learn how to automate Microsoft Teams on the Zapier blog

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facebook-messenger logo
About Facebook Messenger
Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
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Related categories
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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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MicrosoftTeam Chat
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