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Microsoft Excel + Zendesk

Microsoft Excel + Zendesk

Microsoft Excel + Zendesk integrations

Update Zendesk tickets every time new rows are added in Microsoft Excel table

Keep your customer service running smoothly with seamless updates directly from your Microsoft Excel spreadsheet to your Zendesk tickets. This workflow activates when a new row is added in Excel, triggering an instant update to an existing ticket in Zendesk. It's a simple, straightforward way to speed up your customer service response time, keep all team members on the same page, and ensure all ticket updates are properly logged and tracked in Zendesk.

  1. When this happens...
    New Row in Table
    New Row in Table
    New Row in TableTriggers when a new row is added to a table in a spreadsheet.
  2. automatically do this!
    Update Ticket
    Update Ticket
    Update TicketUpdate an existing ticket status or add comments.
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More things you can do with Microsoft Excel and Zendesk

Discover other triggers and actions you can use with Microsoft Excel and Zendesk

    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    Action
    Write
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    • Table
      Required
    Action
    Write
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    • Table
      Required
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    • Trigger Column
    Trigger
    Polling
    Try It
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet
      Required
    Action
    Write
    • Plan Restrictions
    • Storage_source
    • Folder
    • Workbook
      Required
    • Worksheet ID
      Required
    • Range
      Required
    • Apply To
    Action
    Write
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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