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Microsoft Excel + Zendesk

Microsoft Excel + Zendesk

Microsoft Excel + Zendesk integrations

Manage new Zendesk tickets by adding rows in Microsoft Excel

Streamline your customer service and data tracking with this efficient workflow. Whenever there's a new ticket in Zendesk, the data will be swiftly added as a row in your connected Microsoft Excel spreadsheet. No more manual data transfer, helping you save valuable time and allowing you to focus more on resolving customer concerns. This is a game-changer for those aiming to improve their helpdesk efficiency.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when a new ticket is created. Optionally select an organization.
  2. automatically do this!
    Add Row
    Add Row
    Add RowAdds a new row to the end of a worksheet.
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More things you can do with Zendesk and Microsoft Excel

Discover other triggers and actions you can use with Zendesk and Microsoft Excel

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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