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Microsoft Excel + Zendesk

Microsoft Excel + Zendesk

Microsoft Excel + Zendesk integrations

Create rows in Microsoft Excel for new tickets in Zendesk

Improve your customer service management with this efficient workflow. When a new ticket is created in Zendesk, this process promptly inserts a row in Microsoft Excel. This seamless integration helps you document and manage customer tickets in an organized way, saving you the trouble of manually entering data. The quicker you record this information, the faster and more effectively you can solve your customer's issues.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Add Row
    Add Row
    Add RowAdds a new row to the end of a worksheet.
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More things you can do with Zendesk and Microsoft Excel

Discover other triggers and actions you can use with Zendesk and Microsoft Excel

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
    Try It
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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