Microsoft Excel + Zendesk
Create Zendesk tickets for new rows added to Excel
The sooner your team knows about issues, the faster they can be worked on and resolved. Once it's active, this Zap will track a specific Excel spreadsheet, listening for new rows. Whenever a new one is detected, the information will be passed on to Zendesk, setting up a new ticket with the details so your support can get on it immediately.
The sooner your team knows about issues, the faster they can be worked on and resolved. Once it's active, this Zap will track a specific Excel spreadsheet, listening for new rows. Whenever a new one is detected, the information will be passed on to Zendesk, setting up a new ticket with the details so your support can get on it immediately.
- When this happens...New Row
Triggers when a new row is added to a worksheet in a spreadsheet.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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