When this happens...
ExcelNew Row
Then do this...
ZendeskCreate Ticket

The sooner your team knows about issues, the faster they can be worked on and resolved. Once it's active, this Zap will track a specific Excel spreadsheet, listening for new rows. Whenever a new one is detected, the information will be passed on to Zendesk, setting up a new ticket with the details so your support can get on it immediately.

Note: This integration will only work with an Excel spreadsheet on OneDrive for Business

How this Excel-Zendesk integration works

  1. A new row is created on Excel
  2. Zapier automation adds a new ticket on Zendesk

Apps involved

  • Excel
  • Zendesk
Premium
Zendesk is a Premium integration on Zapier.

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It's easy to connect Excel + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Row

Triggers when a new row is added to a worksheet in a spreadsheet.

Update Row

Updates a row in a specific worksheet.

Updated Row

Triggers when a row is added or updated in a worksheet.

Add Row

Adds a new row to the end of a worksheet.

New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

New Row in Table

Triggers when a new row is added to a table in a spreadsheet.

Create Ticket

Create a new ticket.

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Become a Zapier Integration Partner

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations