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Microsoft Excel + Zendesk

Add new Zendesk tickets to Microsoft Excel rows

Stay on top of your customer support tasks by instantly updating your Excel spreadsheet with new Zendesk tickets. With this workflow, every time a recent ticket is created in Zendesk, a row will be added to your Microsoft Excel table, ensuring your team has access to up-to-date information and can promptly address customer concerns. No more manual updates and reduced response times mean improved efficiency and happier customers.

Stay on top of your customer support tasks by instantly updating your Excel spreadsheet with new Zendesk tickets. With this workflow, every time a recent ticket is created in Zendesk, a row will be added to your Microsoft Excel table, ensuring your team has access to up-to-date information and can promptly address customer concerns. No more manual updates and reduced response times mean improved efficiency and happier customers.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row to Table

    Adds a new row to the end of a specific table.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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Related categories

  • Microsoft
  • Spreadsheets

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