Email + Intercom Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Email by Zapier and Intercom, with as many as 19 possible integrations. Are you ready to find your productivity superpowers?
Create or update Intercom users from new emails
If you're having lots of interactions with your customers via direct email, you might be looking for a way to add this history to your Intercom installation. This Zap will take care of that for you once you set it up - every time you receive a new email at the custom address provided to you by Zapier, a user will automatically be updated (or created if there is no match for their email), keeping all their history in a single place.
Note: this integration uses Zapier's native email service. If you want to use your existing email account to trigger notifications, try Zaps with email apps such as Gmail, Mailgun, SMTP or Mandrill.
How It Works
- A new email is received
- Zapier automatically creates or updates a user on Intercom
What You Need
- Intercom account
It's easy to connect Email by Zapier + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when an email is forwarded to your own custom zapiermail.com address.
Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.
Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.
Triggers when a new conversation is created by a user in Intercom.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Triggers when a user unsubscribes from Intercom.io emails.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
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