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How Zapier works

Zapier makes it easy to integrate AI-FM with Microsoft Outlook - no code necessary. See how you can get setup in minutes.

Select a trigger from AI-FM

A trigger is an event that starts your Zap and runs the workflow. For example, with AI-FM, a trigger could be "New Customer."
A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Outlook

An action is what takes place after the automation is triggered. For example, with Microsoft Outlook, the action could be "Add Attendees to Calendar Event."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected AI-FM to Microsoft Outlook

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your AI-FM to Microsoft Outlook integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Connect AI-FM and Microsoft Outlook to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • AI-FM triggers, actions, and search
    New Customer

    Triggers when a new support Customer is created.

    Trigger
    Instant
    Try It
  • AI-FM triggers, actions, and search
    New Invoice

    Triggers when a new support invoice is created.

    Trigger
    Instant
    Try It
  • AI-FM triggers, actions, and search
    New Worker

    Triggers when a new support worker is created.

    Trigger
    Instant
    Try It
    • Customer Name
      Required
    • Personal Job ID
    • Customer First Name
    • Customer Last Name
    • Phone Number
    • Email
    • Description
    • Start Date
      Required
    • End Date
      Required
    • Start Time
      Required
    • End Time
      Required
    • Duration Hours
      Required
    • Duration Mins
      Required
    • Worker First Name
    • Worker Last Name
    Action
    Write
  • AI-FM triggers, actions, and search
    New Customer Service Location

    Triggers when a new support customer service location is created.

    Trigger
    Instant
    Try It
  • AI-FM triggers, actions, and search
    New Job

    Triggers when a new job is created.

    Trigger
    Instant
    Try It
    • Customer Name
      Required
    • First Name
      Required
    • Last Name
      Required
    • Account Number
    • Prefix
    • Suffix
    • Birthday
    • Phone Number
    • Email
    • Password
    • Location Nickname
      Required
    • Street Address
      Required
    • Apt/Suite/Unit
    • City
    • State/Province
    • Zip/Postal Code
    • Contact
    • Phone
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
    • Worker ID 1
    • Worker ID 2
    • Color Code
    • Primary Phone Number
    • Street Address
      Required
    • City
    • State/Province
    • Zip/Postal Code
    • Emergency Contact Name
    • Emergency Contact Phone
    • Emergency Contact Relation
    Action
    Write

Learn how to automate Microsoft Outlook on the Zapier blog

ai-fm logo
ai-fm logo
About AI-FM
AI FM is a B2B company based on a new concept, namely “Intelligence as a Service” (IaaS) on demand
Related categories
Productivity
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microsoft-outlook logo
About Microsoft Outlook
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn moreLearn moreHelpHelp
Related categories
CalendarEmailMicrosoft
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