Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

Desk

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help Scout

Streak is a flexible CRM and process management system that lives inside your Gmail inbox.

Streak

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

SupportBee is the easiest way to manage customer support emails. It helps your team collaborate & deliver friendly customer service.

SupportBee

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Snappy

CallFire is a cloud telephony platform. Easily fire off an SMS or Call. You can trigger events when your phone number is called or texted as well. 

CallFire

Burst SMS is an online text messaging application. Use our API to integrate text message alerts into your work flows. Great for CRM automation systems, notifications and authentication.

Burst SMS

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

RingCentral

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.

ClickSend SMS

Burner is a phone number app for calling, texting, and picture messaging using private, disposable phone numbers. Available on iOS and Android!

Burner

An easy tool for developers to send and receive SMS and voice calls.

If you have users across time zones and country codes, it can be a huge challenge to keep communications organized. With a Twilio phone number that can receive SMS messages in dozens of countries, Zapier can automatically send notifications for sales leads, form entries, and calendar events. Connect Twilio with your email to send or receive SMS messages directly from your inbox. 

Here are some creative ways to use Twilio with Zapier:

Get updated on new leads without having to log in or check multiple dashboards. When you receive leads in Facebook Lead Ads, LinkedIn Lead Gen Forms, or other forms, Zapier will send you a Twilio SMS message.

Make it simple to immediately reach out to new customers. Send Twilio SMS messages with email or phone number information when new contacts are created in ClickFunnels.

Easily keep track of referrals. Log new finished calls from Twilio in Google Sheets, and have it save the numbers called, their location, and how long you talked.

Snappy

Twilio

Snappy

Twilio

Snappy + Twilio Integrations

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