How to connect Snappy + Twilio
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- New TicketTriggers when a new ticket is added.Trigger
- New Unassigned TicketTriggers on any new, unassigned tickets from a mailbox.Trigger
- New Waiting Ticket Assigned to MeTriggers on and waiting ticket assigned to you.Trigger
- New Wall PostTriggers when a new post is added to the team wall.Trigger
- Create Wall PostCreates a post on the team wall.Action
- Create Note As CustomerCreates a note as the customer.Action
- Create Note To CustomerCreates a note to the customer.Action
- New Phone NumberTriggered when you add a new phone number.Trigger
- Twilio
Triggered when a call is finished on your Twilio number.
Instant
Trigger
- Twilio
Triggered when a new recording is available on your account.
Scheduled
Trigger
- Twilio
Triggered when an SMS is sent to your Twilio number.
Scheduled
Trigger
- Twilio
Triggered when a new transcription is available on your account.
Scheduled
Trigger
- Twilio
Call a number or numbers and say a message.
Scheduled
Action
- Twilio
Send a SMS to a number or numbers.
Scheduled
Action
How Snappy + Twilio Integrations Work
- Step 1: Authenticate Snappy and Twilio.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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