Snappy Integrations

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Snappy Integration Details

Launched on Zapier February 12, 2014

Zapier combines Triggers (like "New Ticket") and Actions (like "Create Wall Post") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Snappy Triggers, Searches, and Actions are supported by Zapier:

New Ticket

Triggers when a new ticket is added.

New Unassigned Ticket

Triggers on any new, unassigned tickets from a mailbox.

New Waiting Ticket Assigned to Me

Triggers on and waiting ticket assigned to you.

New Wall Post

Triggers when a new post is added to the team wall.

Create Wall Post

Creates a post on the team wall.

Create Note As Customer

Creates a note as the customer.

Create Note To Customer

Creates a note to the customer.

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Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.