Snappy

Snappy Integrations

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Snappy Integration Details

Launched on Zapier February 12, 2014

Zapier combines Triggers (like "New Waiting Ticket Assigned to Me") and Actions (like "Create Note To Customer") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following Snappy Triggers, Searches, and Actions are supported by Zapier:

New Waiting Ticket Assigned to Me

Triggers on and waiting ticket assigned to you.

New Ticket

Triggers when a new ticket is added.

New Wall Post

Triggers when a new post is added to the team wall.

New Unassigned Ticket

Triggers on any new, unassigned tickets from a mailbox.

Create Note To Customer

Creates a note to the customer.

Create Wall Post

Creates a post on the team wall.

Create Note As Customer

Creates a note as the customer.

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Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.