Snappy Integrations
Do More With Snappy
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Create Project Manager tasks for new Snappy tickets
Using Project Manager to keep track of your tasks, and Snappy to reply to your customers and solve their problems? Zapier can make sure you never forget about any of your customers, by creating a new Project Manager task whenever a new tickets comes into your Snappy account.
How It Works
- A new tickets is added to Snappy
- Zapier adds a task to your Project Manager todo list
What You Need
- Project Manager account
- Snappy account
Add unassigned Snappy tickets to a Trello list
Use Trello to complete your projects? This Zapier integration will make sure you finish out all of your support tickets in Snappy, too. Set it up, and whenever there's a new unassigned ticket in Snappy, Zapier will copy it over to Trello into a new card.
How It Works
- A new unassigned support ticket is added to Snappy
- Zapier copies the ticket data and adds it to Trello
What You Need
- Snappy account
- Trello account
Add assigned Snappy tickets to Todoist
Make sure you complete every support ticket that's assigned to you with this integration. Set it up, and whenever a new ticket is assigned to you in Snappy, Zapier will create a new task in your Todoist todo list. You'll never forget a ticket again!
How It Works
- A ticket is assigned to you in Snappy
- Zapier creates a task in Todoist
What You Need
- Snappy account
- Todoist account
Send a ticket to Snappy when a post gets hot on a Reddit subreddit
Make monitoring and support from Reddit easier by never missing a heated discussion in your subreddit. Your customer support and sales agents can receive new tickets in Snappy from Reddit posts so they can action them faster: Set up this Zap and we'll handle everything for you.
How It Works
- A post gets hot in a Reddit subreddit
- Zapier creates a ticket for it in Snappy
What You Need
- Reddit account
- Snappy account
Log assigned Snappy tickets to a Google Sheets spreadsheet
Want to keep track of every ticket that's assigned to you in Snappy? This Zapier integration is for you. Set it up, and whenever a ticket is assigned to you, Zapier will log the ticket data to a Google Sheets spreadsheet.
How It Works
- A new ticket is assigned to you in Snappy
- Zapier adds a row to a Google Docs Spreadsheet
What You Need
- Google account
- Snappy account
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Snappy Integration Details
Launched on Zapier February 13, 2014
Zapier combines Triggers (like "New Waiting Ticket Assigned to Me") and Actions (like "Create Note To Customer") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following Snappy Triggers, Searches, and Actions are supported by Zapier:
Triggers on and waiting ticket assigned to you.
Triggers when a new ticket is added.
Triggers when a new post is added to the team wall.
Triggers on any new, unassigned tickets from a mailbox.
Creates a note to the customer.
Creates a post on the team wall.
Creates a note as the customer.
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