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  • Slack logoSlack logo

Snappy + Slack Integrations

How to connect Snappy + Slack

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  • Snappy triggers, actions, and search
    New Ticket
    Triggers when a new ticket is added.
    Trigger
    Scheduled
  • Snappy triggers, actions, and search
    New Unassigned Ticket
    Triggers on any new, unassigned tickets from a mailbox.
    Trigger
    Scheduled
  • Snappy triggers, actions, and search
    New Waiting Ticket Assigned to Me
    Triggers on and waiting ticket assigned to you.
    Trigger
    Scheduled
  • Snappy triggers, actions, and search
    New Wall Post
    Triggers when a new post is added to the team wall.
    Trigger
    Scheduled
  • Snappy triggers, actions, and search
    Create Wall Post
    Creates a post on the team wall.
    Action
    Write
  • Snappy triggers, actions, and search
    Create Note As Customer
    Creates a note as the customer.
    Action
    Write
  • Snappy triggers, actions, and search
    Create Note To Customer
    Creates a note to the customer.
    Action
    Write
  • Slack triggers, actions, and search
    New Public Message Posted Anywhere
    Triggers when a new message is posted to any public channel.
    Trigger
    Instant
  • Slack

    Triggers whenever a new #channel is created.

    Instant

    Trigger

  • Slack

    Triggers when a new message is posted to a specific #channel you choose.

    Instant

    Trigger

  • Slack

    Triggers when a custom emoji has been added to a team.

    Instant

    Trigger

  • Slack

    Triggers when a new file is uploaded to your workspace.

    Instant

    Trigger

  • Slack

    Triggers when a username or highlight word is mentioned in a public #channel.

    Instant

    Trigger

  • Slack

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    Instant

    Trigger

  • Slack

    Triggers when you click the "Push to Zapier" button from a message in Slack.

    Instant

    Trigger

  • Slack

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    Instant

    Trigger

  • Slack

    Triggers when you save a message.

    Instant

    Trigger

  • Slack

    Triggers when a new Slack user is created / first joins your org.

    Instant

    Trigger

  • Slack

    Adds a reminder for yourself or a teammate, just like the

    Scheduled

    Action

  • Slack

    Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

    Scheduled

    Action

  • Slack

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Creates a new channel.

    Scheduled

    Action

  • Slack

    Post a new message to a private channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Sets the topic on a selected channel.

    Scheduled

    Action

  • Slack

    Update basic profile fields such as name or title

    Scheduled

    Action

  • Slack

    Sets your Slack status to the given text and emoji.

    Scheduled

    Action

  • Slack

    Finds a Slack message using the Slack Search feature.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their email instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their ID.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their real name instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their username.

    Scheduled

    Action

How Snappy + Slack Integrations Work

  1. Step 1: Authenticate Snappy and Slack.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Slack Tutorials

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About Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

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slack logo
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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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