Shopify + Freshdesk Integrations
How to connect Shopify + Freshdesk
Zapier lets you send info between Shopify and Freshdesk automatically—no code required.
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
Add Private or Public notes to a Freshdesk Support Ticket.
New Blog EntryTriggers when a new entry is added to a blog in your Shopify store.Trigger- New CustomerTriggers when a new customer is added to your Shopify account.Trigger
- New Abandoned CartTriggers whenever a cart is "abandoned" (only open carts) (with line item support).Trigger
- New Cancelled OrderTriggers whenever a order is "cancelled" (with line item support).Trigger
- New Paid OrderTriggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).Trigger
- New OrderTriggers when a new purchase is made (only open orders) (with line item support).Trigger
- New Order (Any Status)Triggers when a new purchase is made (of any order status).Trigger
- New ProductTriggers when a new product is added to your Shopify store.Trigger
- Shopify
Triggers when a customer's information is updated.
Instant
Trigger
- Shopify
Triggers when an order is updated (with line item support).
Scheduled
Trigger
- Shopify
Creates a new blog post.
Scheduled
Action
- Shopify
Creates a new customer.
Scheduled
Action
- Shopify
Updates the quantity of an existing product variant.
Scheduled
Action
- Shopify
Creates a new order (with line item support).
Scheduled
Action
- Shopify
Creates a new product.
Scheduled
Action
- Shopify
Creates a new product variant.
Scheduled
Action
- Shopify
Updates an existing customer. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product. Replaces only data that is set.
Scheduled
Action
- Shopify
Updates an existing product variant. Replaces only data that is set.
Scheduled
Action
- Shopify
Finds a customer by name or email.
Scheduled
Action
- Shopify
Finds a product by a title search.
Scheduled
Action
- Shopify
Finds a product variant by a title search.
Scheduled
Action
- Shopify
Finds or creates a specific customer.
Scheduled
Action
- Shopify
Finds or creates a specific product by title v2.
Scheduled
Action
- Shopify
Finds or creates a specific product variant by title.
Scheduled
Action
- Freshdesk
Triggers when there is a new ticket is created in Freshdesk.
Instant
Trigger
- Freshdesk
Triggers when a new customer is created.
Instant
Trigger
- Freshdesk
Triggers when a Note is added to a Ticket.
Instant
Trigger
- Freshdesk
Triggers when a Ticket is updated.
Instant
Trigger
- Freshdesk
Triggers when a user is updated.
Instant
Trigger
- Freshdesk
Add Private or Public notes to a Freshdesk Support Ticket.
Scheduled
Action
- Freshdesk
Allows you to create a Company entry in Freshdesk.
Scheduled
Action
- Freshdesk
Creates a Forum under a Category.
Scheduled
Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
How Shopify + Freshdesk Integrations Work
- Step 1: Authenticate Shopify + Freshdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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