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Shopify + Freshdesk Integrations

How to connect Shopify + Freshdesk

Zapier lets you send info between Shopify and Freshdesk automatically—no code required.

When this happens...
ShopifyShopify
New Abandoned Cart

Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

automatically do this!
FreshdeskFreshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Supported triggers and actions

What does this mean?

How Shopify + Freshdesk Integrations Work

  1. Step 1: Authenticate Shopify + Freshdesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Shopify Tutorials

Freshdesk Tutorials

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn More

Related categories

  • eCommerce
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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