Salesforce + Freshdesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Salesforce and Freshdesk, with as many as 71 possible integrations. Are you ready to find your productivity superpowers?

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Connect Salesforce + Freshdesk in Minutes

It's easy to connect Salesforce + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Forum

Creates a Forum under a Category.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

Create Company

Allows you to create a Company entry in Freshdesk.

Create Forum Category

Creates a Forum Category.

Create Ticket

Create a ticket in Freshdesk for your domain.

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