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OneDesk + SurveyMonkey

Create private OneDesk messages from new SurveyMonkey response

Survey responses rolling in? No need to monitor manually. With this integration, once your item requester has filled out the customer survey you sent them, a link will appear as an internal message inside the OneDesk ticket details.

Survey responses rolling in? No need to monitor manually. With this integration, once your item requester has filled out the customer survey you sent them, a link will appear as an internal message inside the OneDesk ticket details.

  1. When this happens...
    SurveyMonkeySurveyMonkey
    New Response Notification

    Triggers a notification when your survey is completed.

    TriggerInstant
  2. automatically do this!
    OneDeskOneDesk
    Create Message

    Creates a new message on an existing item or project.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • EmailRequired

    • Contact List

    Action
    Write
    • Welcome

    Action
    Write
    • SurveyRequired

    • CollectorRequired

    Action
    Search
    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Email CollectorRequired

    • Contact Email(s)Required

    • Message Subject

    • Message Body

    • Hide "Powered by SurveyMonkey"

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Search ByRequired

    • ValueRequired

    Action
    Search
onedesk logo
onedesk logo

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Related categories

  • Project Management
surveymonkey logo
surveymonkey logo

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.
Learn moreHelp

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