OneDesk Integrations

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OneDesk Integration Details

Launched on Zapier September 10, 2016

Zapier combines Triggers (like "Item Updated") and Actions (like "Create User/Customer") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following OneDesk Triggers, Searches, and Actions are supported by Zapier:

Item Updated

Triggers when an item is updated.

New Container

Triggers when a new container is created.

New Item

Triggers when new item is added.

Container Updated

Triggers when a container is updated.

New User/Customer

Triggers when a new user/customer is added.

New Comment

Triggers when there is a new comments on a item or on a container.

New Timesheet

Triggers when a new timesheet is created.

Create User/Customer

Creates a user or a customer.

Create Container

Creates a container.

Create Item

Creates an item.

Create Comment

Creates a new comment on an existing item.

Update Item

Updates certain properties (title, description, priority, etc.) of an item.

Find Item

Lookup existing items.

Find Container

Find an existing container.

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OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.