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Jira Software Server + OneDesk

Add new items in OneDesk as tasks in JIRA

To get different teams working together you need to connect the software they use. Get your team using OneDesk connected to those using JIRA with this integration. Whenever a new task is created in your OneDesk account, automatically create a task in your JIRA account.

To get different teams working together you need to connect the software they use. Get your team using OneDesk connected to those using JIRA with this integration. Whenever a new task is created in your OneDesk account, automatically create a task in your JIRA account.

  1. When this happens...
    OneDeskOneDesk
    New Item

    Triggers when new item is added.

    TriggerScheduled
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Updates OnRequired

    • Ignore My Own Changes

    Trigger
    Scheduled
    Try It
    • Comment Posted OnRequired

    Trigger
    Scheduled
    Try It
  • OneDesk triggers, actions, and search

    New User/Customer

    Triggers when a new user/customer is added.

    Trigger
    Scheduled
    Try It
    • Ignore My Own Changes

    • Updates OnRequired

    Trigger
    Scheduled
    Try It
    • ItemRequired

    • Post TypeRequired

    • CommentRequired

    Action
    Write
jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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Related categories

  • Project Management

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onedesk logo
onedesk logo

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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