Jira Software Server + OneDesk

Jira Software Server + OneDesk integrations

Add new issues in JIRA as new items in OneDesk

Keeping your different teams on page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating items in your OneDesk account, when new issues are created in your JIRA account.

When this happens...
New IssueTriggers when you add an issue to a project of your selection.
TriggerPolling
automatically do this!
Create ItemCreates a new work item
ActionWrite

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More things you can do with Jira Software Server and OneDesk

Discover other triggers and actions you can use with Jira Software Server and OneDesk

- Project
  Required
Trigger
Polling
Try It
New Issue Type
Triggers when you add a new issue type.
Trigger
Polling
Try It
New Project
Triggers when a project is added.
Trigger
Polling
Try It
- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Keyword
  Required
Action
Search

- Comment Posted On
  Required
- Public or Internal message
  Required
Trigger
Polling
Try It
New Portfolio
Triggers when a new portfolio is created.
Trigger
Polling
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- Billable
Trigger
Polling
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New Project
Triggers when a new project is created.
Trigger
Polling
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- Type
  Required
- Name
  Required
- Description
- Portfolio(s)
Action
Write
- Name
  Required
- Item type
  Required
- Project
  Required
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User Type
  Required
- Team/Account
- First Name
- Last Name
- Email
  Required
- Administrator
Action
Write
- Container Types
  Required
- Search By
  Required
- Search critera
  Required
Action
Search

- Jql
  Required
Trigger
Polling
Try It
New Priority
Triggers when you add a new priority.
Trigger
Polling
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- Project
  Required
Trigger
Polling
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- Issue ID or Key
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Key
- Summary
Action
Search
- Item Type
  Required
- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
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- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
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- Item Type
  Required
Trigger
Polling
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- Updates On
  Required
Trigger
Polling
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- Item
  Required
- Post Type
  Required
- Comment
  Required
Action
Write
- Customer's email
  Required
- Customer's first name
  Required
- Customer's last name
  Required
- Customer Type
- Customer Organization
  Required
Action
Write
- User
  Required
- Item
  Required
- Work
  Required
- Percent completed
  Required
- Billable
- Comment
- lifecycleStatus
- Start date & time
  Required
- Finish date & time
  Required
Action
Write
- Item
  Required
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by
  Required
- Search critera
  Required
Action
Search

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

HelpHelp

Related categories

Project Management

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About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

HelpHelp

Related categories

Project Management

Related Zap Templates

Add new items in OneDesk as tasks in JIRA

Related Zap Templates

Add new items in OneDesk as tasks in JIRA