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OneDesk + Zendesk

OneDesk + Zendesk

OneDesk + Zendesk integrations

Add new tasks in Zendesk as items in OneDesk

Your support agents need to share their support tickets, so that they can be taken into consideration by the product or services teams. With this integration, support agents working in Zendesk can easily push their tickets to OneDesk where they can be worked on by product and project managers. Whenever a new Task is created in your Zendesk account, automatically create a Ticket in your OneDesk account.

  1. When this happens...
    New Ticket in View
    New Ticket in View
    New Ticket in ViewTriggers when a new ticket is added to a view.
  2. automatically do this!
    Create Item
    Create Item
    Create ItemCreates a new work item
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More things you can do with Zendesk and OneDesk

Discover other triggers and actions you can use with Zendesk and OneDesk

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
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    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
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    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
Related categories
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
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Related Zap Templates

  • Add new tickets in OneDesk as tickets in Zendesk