When this happens...
ZendeskNew Ticket
Then do this...
OneDeskCreate Item

Your support agents need to share their support tickets, so that they can be taken into consideration by the product or services teams. With this integration, support agents working in Zendesk can easily push their tickets to OneDesk where they can be worked on by product and project managers. Whenever a new Task is created in your Zendesk account, automatically create a Ticket in your OneDesk account.

How this Zendesk to OneDesk integration works:

  1. Someone creates a Task in your Zendesk account.
  2. Zapier creates a new Ticket in OneDesk.

Apps involved:

  • Zendesk
  • OneDesk

Why Zapier?


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It's easy to connect OneDesk + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Project

Triggers when a new project is created.

Create Project

Creates a project.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

New Ticket

Triggers when a new ticket is added to a view.

Create User

Create a new user.

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Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations