Add new tasks in Zendesk as items in OneDesk
When this happensStep 1: New Ticket
Then do thisStep 2: Create Item
Your support agents need to share their support tickets, so that they can be taken into consideration by the product or services teams. With this integration, support agents working in Zendesk can easily push their tickets to OneDesk where they can be worked on by product and project managers. Whenever a new Task is created in your Zendesk account, automatically create a Ticket in your OneDesk account.
How this Zendesk to OneDesk integration works:
- Someone creates a Task in your Zendesk account.
- Zapier creates a new Ticket in OneDesk.