OneDesk + Zendesk integrations
Add new tasks in Zendesk as items in OneDesk
Your support agents need to share their support tickets, so that they can be taken into consideration by the product or services teams. With this integration, support agents working in Zendesk can easily push their tickets to OneDesk where they can be worked on by product and project managers. Whenever a new Task is created in your Zendesk account, automatically create a Ticket in your OneDesk account.
- When this happens...New Ticket in ViewTriggers when a new ticket is added to a view.
- automatically do this!Create ItemCreates a new work item
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More things you can do with Zendesk and OneDesk
Discover other triggers and actions you can use with Zendesk and OneDesk
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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