Put Deskpro to work with AI and enterprise-grade automation
Automate smarter with Deskpro and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
Or pick an app to pair with
ChatBot
AI Chatbots
Azure DevOps
Developer Tools, Microsoft
Calendly
Scheduling & Booking
ClickUp
Project Management
Microsoft Outlook
Calendar, Email, Microsoft
Campaign Monitor
Email Newsletters
BotStar
Customer Support
Facebook Lead Ads
Ads & Conversion, Facebook
ConnectWise Manage
CRM (Customer Relationship Management)
ChatBot
AI Chatbots
Azure DevOps
Developer Tools, Microsoft
Calendly
Scheduling & Booking
ClickUp
Project Management
Microsoft Outlook
Calendar, Email, Microsoft
Campaign Monitor
Email Newsletters
ChatBot
AI Chatbots
Azure DevOps
Developer Tools, Microsoft
Calendly
Scheduling & Booking
ClickUp
Project Management
Microsoft Outlook
Calendar, Email, Microsoft
Campaign Monitor
Email Newsletters
BotStar
Customer Support
Facebook Lead Ads
Ads & Conversion, Facebook
ConnectWise Manage
CRM (Customer Relationship Management)
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - New Ticket Reply
Triggers when a ticket is answered.
Try ItTriggerInstant - Ticket Update
Triggers when a ticket is updated.
Try ItTriggerInstant - NameRequired
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
ActionWrite
- New Person
Triggers when a new person is created.
Try ItTriggerPolling - Ticket Filter
Try ItTriggerInstant- IdRequired
- Is Note
- Format
- MessageRequired
ActionWrite- Email AddressRequired
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
ActionWrite
For builders
Let your AI safely access Deskpro
Go beyond Zap workflows. Install Zapier in your AI to call Deskpro actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in Deskpro from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose Deskpro actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Deskpro connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "deskpro", owner: "me" });
await zapier.runAction({
app: 'deskpro',
action: 'add_note_to_ticket',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
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