Deskpro + Slack
Post new Deskpro tickets to Slack
Deskpro allows you to manage, track, respond to communications via tickets in your helpdesk. By automatically posting tickets to a specific Slack channel, you can alert your team instantly about incoming tickets. It can also give your non-support team insights to the helpdesk activity.
Deskpro allows you to manage, track, respond to communications via tickets in your helpdesk. By automatically posting tickets to a specific Slack channel, you can alert your team instantly about incoming tickets. It can also give your non-support team insights to the helpdesk activity.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
- Free forever for core features
- 14 day trial for premium features & apps
About Deskpro
Deskpro is a web-based helpdesk software with multiple channel support.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
