Microsoft Teams + tawk.to

Microsoft Teams + tawk.to integrations

Create channels in Microsoft Teams for new tawk.to tickets

Efficiently manage your customer support tickets with this workflow that connects tawk.to and Microsoft Teams. When a new ticket is created in tawk.to, a channel is instantly generated in Microsoft Teams, ensuring your team stays in the loop and can collaborate effortlessly to resolve issues. Boost your customer support process by streamlining ticket handling and team communication.

When this happens...
New TicketTriggers when a new ticket is created.
TriggerInstant
automatically do this!
Create ChannelCreates a new channel within a team. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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More things you can do with tawk.to and Microsoft Teams

Discover other triggers and actions you can use with tawk.to and Microsoft Teams

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It

- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write

- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write
- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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Microsoft

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About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Microsoft Teams + tawk.to

Microsoft Teams + tawk.to

Create channels in Microsoft Teams for new tawk.to tickets

More things you can do with tawk.to and Microsoft Teams

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