Microsoft Teams + tawk.to

Create channels in Microsoft Teams for new tawk.to tickets

Efficiently manage your customer support tickets with this workflow that connects tawk.to and Microsoft Teams. When a new ticket is created in tawk.to, a channel is instantly generated in Microsoft Teams, ensuring your team stays in the loop and can collaborate effortlessly to resolve issues. Boost your customer support process by streamlining ticket handling and team communication.

Efficiently manage your customer support tickets with this workflow that connects tawk.to and Microsoft Teams. When a new ticket is created in tawk.to, a channel is instantly generated in Microsoft Teams, ensuring your team stays in the loop and can collaborate effortlessly to resolve issues. Boost your customer support process by streamlining ticket handling and team communication.

  1. When this happens...
    tawk.totawk.to
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Create Channel

    Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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Related categories

  • Microsoft
  • Team Chat

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tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreHelp

Related categories

  • Customer Support