Microsoft Teams + tawk.to

Create Microsoft Teams channel messages for new tawk.to tickets

Stay on top of new customer inquiries with this streamlined workflow that connects tawk.to and Microsoft Teams. Whenever a new ticket is created in tawk.to, a channel message will be sent in Microsoft Teams, keeping your team informed and ready to respond. Improve response times and enhance collaboration, all while seamlessly integrating live chat support and team communication.

Stay on top of new customer inquiries with this streamlined workflow that connects tawk.to and Microsoft Teams. Whenever a new ticket is created in tawk.to, a channel message will be sent in Microsoft Teams, keeping your team informed and ready to respond. Improve response times and enhance collaboration, all while seamlessly integrating live chat support and team communication.

  1. When this happens...
    tawk.totawk.to
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn moreHelp

Related categories

  • Microsoft
  • Team Chat

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tawk-to logo
tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreHelp

Related categories

  • Customer Support