Microsoft Teams + tawk.to

Create channels in Microsoft Teams for new tawk.to chats to streamline communication

Efficiently manage new chat conversations in your tawk.to app by creating a dedicated channel in Microsoft Teams for each chat. This workflow is triggered when a new chat starts in tawk.to and automatically creates a corresponding channel in Microsoft Teams. Keep your team informed and ensure prompt responses to incoming chats with this seamless integration.

Efficiently manage new chat conversations in your tawk.to app by creating a dedicated channel in Microsoft Teams for each chat. This workflow is triggered when a new chat starts in tawk.to and automatically creates a corresponding channel in Microsoft Teams. Keep your team informed and ensure prompt responses to incoming chats with this seamless integration.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Create Channel

    Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

What does this mean?
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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Related categories

  • Microsoft
  • Team Chat

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tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreHelp

Related categories

  • Customer Support