Do More With tawk.to
Zapier allows you to instantly connect tawk.to with 1,500+ apps to automate your work and find productivity super powers.
Post messages in a Slack channel when new chats begin on tawk.to
Make sure your team knows when new chats are coming through to your site with Slack notifications. This Zap allows you to notify an entire Slack channel or set up direct messages when a new chat comes in. It's super handy for remote teams spread out across the globe, in different time zones or even for when you're out and about.
Add new tawk.to tickets to Google Sheets
Manage your support tickets the way you want to. Each time a ticket is opened in tawk.to, this Zap will create a new row in an existing Google Sheet. It's a great way to make your ticketing information available without giving full access to managing the tickets. Perfect for handing info over to outside entities and giving snapshots of ticket volumes to teams that aren't handling the tickets directly.
Add new tawk.to tickets as cards in Trello
Keep track of who's managing your support tickets. This automation will add a new card to an existing Trello board automatically when a new ticket is created in tawk.to and make sure your support staff are across who's looking after your customers. Avoid double-dipping and make it simple for your team to assign tickets through Trello so they can focus on providing a better customer experience.
Post Slack channel messages for new tawk.to support tickets
Add rows to Google Sheets when a tawk.to chat ends
Keep all your chat information in one place for your whole team to see. This Zap will add a new row to an existing google sheet as soon a chat ends on your website. Include only the data you need from the chat and make it easy to share with teams without access to the tawk.to dashboard.
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Launched on Zapier August 12, 2019
Zapier combines Triggers (like "Chat Ended") and Actions (like "Create Campaign") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following tawk.to Triggers, Searches, and Actions are supported by Zapier:
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a new ticket is created.
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