Connect tawk.to and ChatGPT (OpenAI) to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate tawk.to with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.

Add your action

An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).

You’re connected!

Zapier seamlessly connects tawk.to and ChatGPT (OpenAI), automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- Message
- Images
  Required
- Max Tokens
Action
Write
- Text to Be Analyzed
  Required
- Model
  Required
- Analysis Type
  Required
- Info_1
Action
Write
- User Message
  Required
- Model
  Required
- Use Latest Stable Version
- Memory Key
- User Name
- Assistant Name
- Assistant Instructions
- Max Tokens
- Temperature
- Top P
- Info_2
Action
Write

- Text to Be Classified
  Required
- Categories
  Required
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Text to embed
  Required
- Model
- Dimensions
- Encoding format
Action
Write

- File
  Required
- Prompt
- Response Format
- Timestamp Granularity
- Language of the Audio
- Temperature
Action
Write
- Unstructured Text
  Required
- Model
  Required
- Description
  Required
- Values to Extract
  Required
Action
Write
- Prompt
  Required
- Model
- User
Action
Write
- Text to Be Summarized
  Required
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- File
  Required
- Prompt
- Response Format
- Temperature
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Filename To Search For
  Required
- File_purpose_to_search_for
Action
Search
- Video
  Required
Action
Search
- Filename To Search For
  Required
- File_purpose_to_search_for
- File
  Required
- Purpose
Action
Search or write

- Property
  Required
Trigger
Instant
Try It
- Property
  Required
Trigger
Instant
Try It
- Message
- Image
  Required
- Max Tokens
Action
Write
- Text to Be Analyzed
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
Action
Write
- Copy
- Moderation Model
  Required
- Text to be classified
- Images to Moderate
Action
Write
- Model
  Required
- User Message
  Required
- Instructions
- Info_2
- Use Prompt Template
- Images
- File_clarification
- Files
- Max Tokens
- Tool Choice
- Parallel Tool Calls
- Max Tool Calls
- Tools
- Response Format
- Advanced_warning
- Memory Key
- Prompt Cache Key
- Safety Identifier
- Metadata
Action
Write
- Image
  Required
- Mask
- Prompt
  Required
- Model
- End user ID
Action
Write
- Prompt
  Required
- Model
- Duration (seconds)
- Resolution
Action
Write
- Unstructured Text
  Required
- Model
  Required
- Description
  Required
- Values to Extract
  Required
Action
Write
- Info_1
- Info_2
- Model
  Required
- Prompt
  Required
- Temperature
- Maximum Length
- Stop Sequences
- Top P
- Frequency Penalty
- Presence Penalty
Action
Write
- Info_1
- Info_2
- Model
  Required
- Text
  Required
- Voice
  Required
- Response_format
- Speed
Action
Write
- Recipient Name
  Required
- Recipient Email
  Required
- From Name
  Required
- Email Prompt
  Required
- Tone
  Required
- Body Type
  Required
- Info_3
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Conversation ID
  Required
Action
Search
- Response ID
  Required
Action
Search
- Query
  Required
- Documents
  Required
Action
Search

For AI agents & developers

Use tawk.to and ChatGPT (OpenAI) with AI agents and code

Beyond Zap workflows. Call tawk.to and ChatGPT (OpenAI) actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose tawk.to and ChatGPT (OpenAI) actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Analyze Images

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger tawk.to and ChatGPT (OpenAI) actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* tawk-to / chatgpt action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use tawk.to and ChatGPT (OpenAI)

Summarize chat transcripts automatically

As a business owner, it can be time-consuming to review all chat transcripts manually. When a chat session ends in tawk.to, Zapier triggers ChatGPT to generate a concise summary of the transcript. This automation keeps you in the loop without overwhelming you with all the details, improving visibility and saving hours of manual review.

Business Owner

Try it

Sentiment analysis of closed customer chats

Customer support teams can use this workflow to understand customer satisfaction trends. When a chat ends in tawk.to, Zapier sends the chat transcript to ChatGPT’s sentiment analysis tool. This automation identifies patterns in customer sentiment, which can enhance training and improve support quality.

Customer Support Ops

Try it

Check moderation on chat messages for policy violations

IT teams managing chat platforms need a way to ensure workplace chat aligns with organizational policies. When a new conversation starts in tawk.to, Zapier triggers ChatGPT’s moderation check to flag any potentially harmful or inappropriate content. This automation reduces risks with proactive monitoring and compliance.

Try it

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

Make work flow with AI

Level up your tawk.to to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about tawk.to + ChatGPT (OpenAI) integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and ChatGPT (OpenAI)

How do I start integrating tawk.to with ChatGPT?

To integrate tawk.to with ChatGPT, you can use automation tools that support triggers and actions between these platforms. First, ensure that you have administrative access to both your tawk.to account and ChatGPT API. Then, you can set up automation workflows to connect the two.

What triggers in tawk.to can I use with ChatGPT?

In tawk.to, triggers such as new chat, new message, or chat closed can be used to initiate actions within ChatGPT. These triggers allow for seamless automation of responses or data processing tasks in ChatGPT.

Which actions can be automated in ChatGPT from tawk.to?

From tawk.to, actions like sending a message through ChatGPT or initiating a conversational query process based on chat activities can be automated. This helps streamline customer interaction by leveraging AI-driven responses.

Is it necessary to know how to code to integrate these services?

No programming skills are required for integration if you use platforms that facilitate no-code automation workflows. Our integrations are designed to be user-friendly, allowing non-developers to set up connections through a visual interface.

Can I test the integration before deploying it live?

Yes, we recommend testing your automations with sample data using our platform's built-in testing tools before going live. This ensures that triggers and actions are set up correctly and will function as expected when real data is processed.

What should I do if my integration between tawk.to and ChatGPT is not working as expected?

If your integration is not working properly, check the trigger setup in tawk.to and the corresponding action in ChatGPT first. Ensure all configurations comply with both platforms’ requirements and troubleshoot using the diagnostics tool available in our dashboard.

'Will there be any delays when triggering an action from tawk.to in ChatGPT?'

'While we aim for real-time processing, there might be slight delays depending on server load and request complexity. Our system prioritizes efficiency and ensures minimal lag in executing automation tasks.'

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About ChatGPT (OpenAI)

ChatGPT is an AI tool built by OpenAI that enables conversational automation.

Learn moreLearn moreHelpHelp

Related categories

AI Assistants

Connect tawk.to and ChatGPT (OpenAI) to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use tawk.to and ChatGPT (OpenAI) with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use tawk.to and ChatGPT (OpenAI)

Summarize chat transcripts automatically

Sentiment analysis of closed customer chats

Check moderation on chat messages for policy violations

Learn how to automate ChatGPT (OpenAI) on the Zapier blog

How to integrate Salesforce with ChatGPT

How to integrate ChatGPT with HubSpot

How to create video scripts from blog posts with ChatGPT

Make work flow with AI

Frequently Asked Questions about tawk.to + ChatGPT (OpenAI) integrations

Connect tawk.to to ChatGPT (OpenAI) on the world's largest no-code automation platform